Terms of Service

§ 1 General provisions

These Terms of Service set out the rules for booking and providing makeup services by Adriana Bękalska (hereinafter: the Service Provider), who operates in Giżycko and throughout the Warmian-Masurian Voivodeship.
Contact with the Service Provider: email adrianabekalska@gmail.com, phone +48 539 684 566, Instagram @adriana.maluje.
The Client is a person who orders a makeup service for themselves or for other people.
Booking a date means accepting these Terms of Service.

An enquiry about a date can be sent via the form on the website, by email, by phone or via Instagram.
In your enquiry, it is helpful to include the date, the time by which the makeup should be ready, the place, the type of makeup and the number of people.
The price is set individually. It depends in particular on the type of makeup, the travel distance and the number of people. The Service Provider sends a quote before the booking.

A date is booked once the Service Provider has confirmed it by email or text message, subject to section 2.
Booking single makeup services does not require a deposit. For bridal packages, the date is booked once the terms of cooperation have been agreed individually and a deposit (in Polish: zadatek) of the agreed amount has been paid.
The deposit paid counts towards the total price of the service. If the contract is not performed, the rules on settling a deposit set out in Article 394 of the Polish Civil Code apply.
The Client pays for the service on the day it is provided, in the manner agreed at booking. For a bridal package, this is the amount reduced by the deposit paid.

The Service Provider travels to the Client, to the place indicated at booking, for example a home, hotel, guesthouse or venue.
The cost of travel is included in the individual quote.
The Client provides a place to work: ideally by a window with access to daylight, a chair and a small table or worktop for the cosmetics.
The Client informs the Service Provider without delay of any change of place or time.

The bridal package includes bridal makeup, a makeup trial and the presence of the Service Provider throughout the wedding day, for the hours agreed when the terms of cooperation are set.
The makeup trial is included in the price of the bridal package. Its date is set jointly.
On the wedding day, the Service Provider may also do makeup for other people, for example the mother, the maid of honour or the bridesmaids. The number of people is agreed at booking, so that the preparation time can be planned.

The Client comes to the makeup with clean, moisturised skin and no makeup. Contact lenses are put in before the service begins.
Before the service begins, the Client informs the Service Provider of any allergies, skin sensitivity, skin or eye conditions and recent cosmetic treatments.
The Service Provider may refuse to do the makeup or part of it if the condition of the skin or eyes is a contraindication, for example in the case of inflammation or infection.

A change of date can be agreed with the Service Provider by email, text message or phone, subject to her availability.
A Client who cannot use the booked date informs the Service Provider without delay, so that the date can be offered to others.
If the Service Provider cannot provide the service on the booked date, she informs the Client without delay and, where possible, offers another date.

Any comments about the makeup are best made during or immediately after it is done, so that corrections can be made on the spot.
A complaint can be submitted by email to adrianabekalska@gmail.com. The Service Provider responds to a complaint within 14 days of receiving it.

The Service Provider may publish photos of the makeup in the portfolio on the website and on social media only with the consent of the person shown.
Consent can be withdrawn at any time by contacting the Service Provider.

Personal data provided in the enquiry and at booking is processed in order to reply to the enquiry and provide the service. Details are described in the privacy policy.

Matters not covered by these Terms of Service are governed by the Polish Civil Code and the Polish Consumer Rights Act.
These Terms of Service apply from 2 October 2026.
This English version is a translation provided for convenience. In the event of any discrepancy, the Polish version prevails.